About Us + Shipping & Return Policy

How can I maintain my hair?

Please visit our The Burmé Edit community, a dedicated space where we share exclusive information, guides, and expert tips on the best practices for maintaining your hair. From coloring and dyeing techniques to styling and longevity care, the Burmé Edit is your go-to hub for everything Burmese hair.

How long does my order take to ship?

All orders ship within 72 hours of purchase.

  • Domestic orders: 4–5 business days transit time
  • International orders: Ships within 72 hours with a delivery window of approximately 2 weeks

Communication is important to us. We actively track your order from dispatch to delivery. If there are any delays or issues, we will communicate with you directly to ensure a smooth experience.

What is the return policy?


Return Policy
Due to the hygienic nature and high demand of raw hair products, all sales are final.

We do not offer refunds.

However, in limited cases, we may offer store credit under the following conditions:

  • Return requests must be submitted within 7 days of delivery confirmation.
  • Items must be returned in original, resellable condition.
  • Hair must not be:
  • Combed
  • Washed
  • Brushed
  • Cut
  • Worn
  • Colored
  • Altered in any way

Original bundle ties must remain intact exactly as received.

Return Shipping Requirements

All approved returns must include:

  • First & last name
  • Phone number
  • Reason for return
  • Original receipt or order confirmation

We strongly recommend using a traceable shipping method with signature confirmation, as Maison Burmé is not responsible for lost or damaged items during return transit.

Customers are responsible for all return shipping costs.

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